How to get help
Filling out this form opens a ticket in our Freshdesk Support system. We do try to get back to customers quickly but due to short staffing and high ticket loads you might find that we take a little while to get back to you.
- The easiest way to get help is by joining the Tortoise IT Facebook group and asking there.
- Any licensing issues please speak with Elegant Marketplace also.
- Also we have video tutorials and quick start guides for your guidance on our Youtube Channel.
BEFORE opening a ticket you also may want to check out our Knowledgebase Website. We are constantly updating it with new items of help you with any issues and setup guides.